The map below depicts the most recent cities in the United States where Consolidated Communications users have reported problems and outages. If you are experiencing problems with Consolidated Communications, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Consolidated Communications users affected:
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Consolidated Communications is a broadband and business communications provider in the US. It provides data, internet, voice, managed and hosted, cloud and IT services to business customers and internet, TV, phone and home security services to residential customers.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 102 |
| Sacramento, CA | 40 |
| Boston, MA | 24 |
| Detroit, MI | 14 |
| Chicago, IL | 13 |
| Roseville, CA | 11 |
| New York City, NY | 10 |
| Katy, TX | 9 |
| San Francisco, CA | 8 |
| Dallas, TX | 8 |
| Brooklyn, NY | 8 |
| San Antonio, TX | 7 |
| Montgomery, TX | 7 |
| Reno, NV | 6 |
| Providence, RI | 6 |
| Hutto, TX | 5 |
| Denver, CO | 5 |
| Orlando, FL | 5 |
| Ocala, FL | 4 |
| Manchester, NH | 4 |
| Citrus Heights, CA | 4 |
| Yelm, WA | 4 |
| Lansing, MI | 4 |
| Conroe, TX | 4 |
| Atlanta, GA | 4 |
| Oakland, CA | 3 |
| Seattle, WA | 3 |
| Pittsburgh, PA | 2 |
| Pflugerville, TX | 2 |
| Augusta, ME | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Consolidated Communications Issues Reports
Latest outage, problems and issue reports in social media:
WTFisHinduVoltaire (@madanpally) reported 1-888-797-2854 number is a scam. They have hijacked a customer support number of consolidated communications @MyCCITweets , please be aware of these scammers
- Mark Coburn (@MarkCob53602831) reported
@MyCCITweets just wondering why I have small business internet package and I have to purchase mobile data because the Internet just never works yet I am charged outrageously for internet that barely works and always having some tech giving me some run around on why it don't work
- Sabaton88 (@Sabaton881) reported
@MyCCITweets When will my service be back on in Buffalo ny it's been almost two days this is unacceptable
- Aaron Pepelis (@apepelis) reported
@gaybrownie @googlefiber I switched to @MyCCITweets fiber 2 years ago and I will never go back. My internet has gone down once for more than 5 minutes in that time. Got a tech on the phone immediately and they fixed it. With Concast, I would be down for days at a time every 3-4 months.
- Victoria Hudson (@TheirVictoria) reported
@ConstantContact Worst customer service: worse than @comcast and @MyCCITweets combined. Must cancel our business account: we cannot access our site! On the phone on hold yesterday for nearly an hour; online chat says only for marketing! Told to call for adm reset - #EpicFail
- Logan Krengel (@DocBartender) reported
@MyCCITweets I canceled my service in October. Why am still being billed?? This is absolutely ridiculous. Can’t get anyone over the phone, and your website says cancellation matters need to be handled over the phone. No wonder I switched…
- shannon (@shanaries) reported
It would be an incredibly get-your-****-together move for @MyCCITweets to communicate with customers about service interruptions. 45-minutes into a hold with no customer service interaction yet. #broadband #maine
- Jason Mizrahi (@jason_mizrahi) reported
@MyCCITweets Any idea when internet service will be restored here in Columbia County NY?
- carlos olivos (@OlivosSB) reported
@MyCCITweets I have waited 2 weeks for someone to come and fix my internet service!! The technicians never show up! Please help!
- shannon (@shanaries) reported
Well, @MyCCITweets apparently has a tri-state outage in ME, NH, and VT. The customer service rep was wonderful and also deserves better support from the company she works for. It seems that customers aren't the only ones with whom the company fails to communicate.
- Alex Funaro (@Cadyfatcat) reported
@MyCCITweets Will you please provide some kind of timeline for when your service in New York will be restored??? Anything?
- Space Bear Bags (@spacebearbags) reported
@MyCCITweets Is there a status update on the outage in Yelm, WA? This is a business circuit and I'm unable to fulfill orders.
- Stephen Bishop (@stephen_Bishop) reported
@MyCCITweets Confirmed, @MyCCITweets is having a system failure in Conroe TX. Pretty poor management guys - the last outage here (just 2 weeks ago) lasted almost 5 days.
- Brittani Thorne (@thornebrittani) reported fromOverland Park, Kansas
Congratulations on @GetSpectrum getting a whole bunch of new Missouri customers. @MyCCITweets is a damn joke. They won't even acknowledge our outage all weekend here. We've all been calling since Saturday morning. Still no internet.
- Jim Morrison (@JamesMo07624255) reported
@MyCCITweets internet down AGAIN, horrible service and infrastructure you should pay people to use your service! you are robbing people every day
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